Work Marlow Street Dental

Marlow Street Dental: put the answer above the form.

A dental practice’s clear-aligner page gets steady search traffic, but visitors can’t find a price and leave before asking for a consult.

PathTurn more visits into inquiries

ChannelsLanding page, Google Search traffic

DeliverablesLanding page for desktop and phone, a 3-field consult form, an A/B test plan

01The brief

Client

Marlow Street Dental: an independent dental practice with three dentists that offers clear aligners.

Goal

More consultation requests from the people already visiting the aligner page.

What was happening

Visitors scroll the page looking for a price, don’t find one and leave. The consult form asks for nine fields, including insurance details, before anyone has spoken to the practice.

Constraint

No price promises the practice can’t keep. The dentists approve every claim.

02The creative

Strategy, copy and design by Forward.

The landing page. On a phone it reflows to one column: price, steps, then the form.
The same page on a phone: price, steps, then the form
  1. The price range first. It answers the question people scroll for, in the practice’s own approved range.
  2. What happens at the consult. Three plain steps take the fear out of booking, including “no deposit.”
  3. Three fields instead of nine. Insurance details move to the consult. A smile photo is optional for people who want a faster answer.

03The decision

Answer the price question before asking for anything.

People comparing aligners want a ballpark before they give out a phone number. Hiding it makes the page feel like a sales trap.

So the practice’s real price range sits at the top, the three steps of the consult come next, and the form drops from nine fields to three. Insurance questions move to the consult itself.

04The outcome

What we test

The new page against the current page, with aligner search traffic split 50/50 for six weeks or until each version has 400 visits.

How we measure it

Consultation requests per 100 visits, plus how many requests become booked consults, checked weekly against the practice’s booking system.

Baseline

The current page’s request rate over the previous three months.

What counts as a win

A higher request rate without a drop in how many people turn up to their consult.

What happens next

Whichever page wins stays live. The next test moves the before-and-after gallery above or below the form.

What would you like your marketing to do better?

Tell us in a few sentences. James, our strategy lead, replies by email within two business days.

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